Issues with our data systems should be directed to the MIS department, otherwise known as Lanier Clyatt. Data systems include Skyward, Clever, and anything that goes through the FLDOE SSO. If you are having an issue with any of these things, please email Lanier directly and do not put in a ticket. His email is firstname.lastname@example.org
If you are not sure, you can always email him or me (email@example.com) and we would be happy to get your problem to the right person so it can get solved quickly.